Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

⭐⭐⭐⭐⭐ We had Nathan from Inspect 365 carry out a pre-purchase property inspection for us, and we couldn’t have been happier with the service. Nathan was extremely thorough, professional and knowledgeable throughout the inspection. He took the time to explain everything clearly, pointed out issues that we may not have noticed ourselves, and provided honest and practical advice without making us feel rushed. His attention to detail and professionalism gave us a lot more confidence in making such a big purchase. It was obvious that Nathan genuinely takes pride in his work and cares about providing a quality service. I would highly recommend Nathan and Inspect 365 to anyone looking at purchasing a property. Fantastic service from start to finish! ~ Giz F
I can't give 6 stars. Hence only giving 5!! I recommend every First Home Buyer, immigrant calling AUS home, someone how doesn't understand how inspections work to get into business with Nathan at Inspect365. His report was detailed and he took time and explained every specific detail he noticed at the property. My wife and I reviewed many inspectors available online but we got lucky and found Nath and team. His reports helped us gauge the property better and potentially saved big $$$ in future. Money was well spent here. I recommend drone inspection to all. Please spend some extra $ now and get your roof inspected. His drone shots were also very well taken. Nathan - Thanks mate!! You are very kind!! I hope many other couples like us find you. ~ Shivam J
After contacting Jasmin from Inspect365 via Email, I was provided with a clear statement of what is included in each stage, how the visits are done, how the reports will be provided and pricing details which is very reasonable. Everything is so genuine. My builder had forgotten to inform Inspect365 before the slab is poured, which was included in the package what I have paid for Inspect365. After mentioning the above, Inspect365 added "Post Construction Defect and Tolerance Report (Optional 6th Stage)" to my package for the missed stage1 inspection. Which proves the professionalism and customer friendly service of Inspect365. The second stage of the construction will be done this Friday and I am excited to get the service from Inspect365 for the first time. ~ Kushan R
Used Inspect365 for our building and pest inspection prior to our recent home purchase. Excellent service and an incredibly in-depth report provided (including photos). Most of the terminology in the report is easy enough to comprehend and was forwarded to us very quickly. Extremely pleasant process from speaking with reception, to dealing with building inspector to payment. No problems at all. Would be good for marketing purposes if the inspector had a fully ‘company marked’ vehicle or uniform. I do understand that they could be sub-contracted though, so not a big deal. Regardless, a very professional company that I would highly recommend, for what should be an integral step prior to any home purchase. ~ Derrick A
We recently engaged Inspect365 to complete a pre-purchase building and pest inspection on a property we are about to settle on in Melbournes North-Western suburbs. The inspector (Tony C) was very thorough and as I was there at the time of the inspection he could indicate to me any areas of concern. It was great and reassuring to have someone inspect the property who knew the area well and had built homes in the area previously so knew how the homes of the era were constructed. Overall the report is very comprehensive and has left us at ease knowing we have made a good purchase. Thanks to the admin team as well for promptly responding to my questions and confirming the booking. Highly recommend using Inspect365. ~ Adam P
Couldn't recommend inspect365 highly enough, Matt was tasked with completing my inspection and the amount of professionalism shown was beyond my greatest expectations. Matts report was extremely detailed in providing the information I needed regarding the inspection and he made it easy to understand, furthermore Matt was very helpful and happy to answer any questions I had about the report. Matt also complimented the report with photos and explanations for each section completed. Above all else Matt was a great bloke and genuinely cared about his job and expressed how important it was that he does it to a high standard as buying a house is a huge commitment for anyone. Thanks once again Matt couldn't have been happier with the report and the outcome, will happily recommend you to anyone looking for a building inspector! ~ Kane M
Couldn't recommend Paul enough. I sent in the submission form requiring it urgently and Paul got back to me not even within 2 minutes. Paul came to the property I requested for inspection and have taken pictures and noted even the smallest details possible to ensure the property was inspected thoroughly and carefully. It turned out almost 300 pages! This shows how much they put things into details. Once the inspection was done, I received the report almost immediately from Inspect365 and Paul, himself, personally called me to talk and work me through all the inspections he has noted and taken to ensure that I've understood everything. Great company, would definitely recommend and use again. Once again, thanks Paul! ~ David T
Have used Inspect365 on three occasions with the same inspector in Victor. Inspections conducted within 24 hours; Victor called immediately after each inspection to discuss outcome and recommendations before forwarding comprehensive written report within hours; was able to call Victor back as needed for follow up discussions. What you see is not necessarily what you're getting. The first two properties inspected identified a number of major issues that weren't obvious to me, and saved me from making very costly mistakes if went ahead with the purchase. The third has given me the confidence to go forward with an offer. Can't recommend Victor or the service highly enough. ~ Renzo S
We had a fantastic experience working with Wayne for our recent building and pest inspection. His report was incredibly detailed, clear, and thorough, exactly what you want when making such an important decision. What really stood out was the time he took to walk us through the findings over the phone. He explained everything in a practical, easy-to-understand way and gave us real confidence in interpreting the issues. Ultimately, his insights played a key role in helping us decide not to proceed with the property, which we’re very grateful for. Highly recommend Wayne if you’re looking for someone knowledgeable, honest, and genuinely invested in helping you make an informed decision. ~ Camille M
Marcus was our inspector and I have nothing but great things to say! He was extremely quick, very thorough, and was always available to discuss any questions or communicate. This inspection saved us from buying an extremely expensive repair on a house, that looked completely perfect! There is no way any normal person would be able to find these issues in a clean, young, modern house. This guy will literally find every possible issue, even if it seems invisible. He even informs what professional you should contact for EACH individual issue so you know where to look to get repairs. These guys are no joke, I promise you if you read this and decide to go with inspect365, you will not be disappointed with their quality and consistency and very punctual reports. We will definitely be contacting again for the next property we end up inspecting, and we want Marcus to do it for us again! ~ Yunus “
We were recommended Inspect365, and we couldn’t be happier with our choice. They were able to inspect the property within 24 hours for a Pre-Purchase Building & Pest Inspection. Peter was incredibly helpful on the day, taking the time to answer all our questions thoroughly. The report was exceptionally detailed and delivered within just four hours of the inspection. While their website and emails may appear somewhat outdated, don’t let that fool you! Inspect365 is a highly professional and reliable service. Their expertise, efficiency, and attention to detail exceeded our expectations, making them a top choice for anyone in need of a thorough inspection. ~ Audrey G
I recently used a building and pest inspection service with Inspect365, that was outstanding. The report was comprehensive, detailed, and easy to understand, covering every aspect of the property with clear explanations and god numbers of photos. The customer service was exceptional, with a 15-minute response time to all my questions and concerns, making the process smooth and stress-free. The inspectors were professional and knowledgeable, offering valuable insights into the property. Overall, the service provided excellent value for money and gave me peace of mind. I highly recommend this service for anyone needing a reliable and thorough building and pest inspection. Cheers, ~ Deepak B
We had Nathan complete our pre-purchase building and pest inspection, and we couldn’t be happier with his service. He was genuine, professional and very thorough throughout the whole process. His communication was excellent, and he took the time to explain everything clearly and answer all of our questions. We really appreciated how honest and helpful Nathan was, and we felt confident knowing we had someone we could trust during such an important purchase especially as first time home buyers. We’re very pleased with his work and would highly recommend Nathan to anyone needing a building and pest inspection. Thank you again, Nathan! ~ Marietta
⭐⭐⭐⭐⭐ I couldn’t be happier with the service I received from this building and pest inspection company. Wayne was absolutely brilliant to deal with from start to finish. He was professional, thorough, friendly and incredibly helpful throughout the entire process. I was particularly impressed with their diligence and attention to detail, as well as how incredibly quick their service was. The report was completed promptly, which was extremely important when purchasing a new home. The whole experience was seamless, and I felt confident knowing the inspection had been carried out so thoroughly. It’s clear that they genuinely care about providing a high-quality service to their customers. Wayne was fantastic, and the entire company has been absolutely brilliant to deal with. I would have no hesitation whatsoever in recommending them to anyone needing a building and pest inspection. Thank you again for the fantastic service! 🌟 ~ Grace S
Super professional 👏 👌 👍 I had a really good experience with Inspect365. They were very professional and took the time to check everything properly, which honestly gave me a lot of peace of mind during the whole process. The report was clear and easy to understand, and I liked that they pointed out both small and big issues without hiding anything. It really helped me know exactly what I’m dealing with. They were also easy to communicate with and responded quickly whenever I had questions. I would definitely recommend Inspect365 to anyone buying a home. Very reliable and helpful service.” Thank you so much Nathan Farinella!!! ~ Shereen E
I’ve used Inspect365 twice now and had Paul both times for the inspection. Extremely thorough report which I received within 2 hours of the inspection. Paul was fantastic running through any concerns over the phone in detail and gave great advice for general home maintenance for future, this really helped especially being a first home buyer. Another big shout out to Jasmin who was lovely to speak with on the phone, managed the booking & was keeping me updated throughout the process when there was a slight delay hearing back from the vendor to confirm the inspection time. Thank you so much Jasmin & Paul, highly recommend Inspect365! ~ Penny H
I thought this level of customer service was a thing of the past! As all purchases of property are, we were nervous that our new home might in fact not be as it appeared, structurally. Thank fully the team at Inspect 365 allayed our concerns, and provided us with a detailed and professional report.The inspector even went to the trouble of explaining some of the more intricate and industry specific terminology. Thankfully we made a good choice and can't wait to move into our new home. I assure you though, if there was any type of issue, Inspect 365 would find it. It's true what they say - You get what you pay for! Thanks again Inspect 365. ~ Lukas B
We would like to thank greatly to Ray who conducted the pre-purchase inspection a week ago for us. You can see the full attention of details and checks from the report. The follow up calls with Ray provide massive confidence for us to make the purchasing decision with his professionalism and patience. I will recommend Inspect 365 if you require building inspection service. Five star service! Also shout out to the admin team to Jasmine who answered all our emails and arranged the inspection promptly and covered the answers in great details. I wish Inspect 365 business every success and many returned customers with this great business model. ~ Zoey
Wayne from Inspect365 team was an absolute superstar throughout our build. As first-home buyers, he found many issues we would never have noticed, incl. major defects. The reports were top-notch; detailed, professional and well supported. Wayne was extremely thorough and dedicated. During the final inspection, he even put his own jacket under the ladder to protect our new flooring; that says a lot about his care and professionalism. Thanks to Wayne and his team, we had real peace of mind throughout the build. Highly recommend Wayne & Inspect365! ~ Rasika P
Highly recommend Inspect365 for a building and pest inspection. They(Nathan) were/was professional, punctual, and incredibly thorough from start to finish. The inspection report was detailed, easy to follow, and included clear photos and explanations of the issues identified. They(Nathan)also took the time to answer my questions and explain what the findings meant in practical terms, which gave me much more confidence when making my decision. Great service and excellent value. Inspect365, please pass on my great appreciation to Nathan for his amazing work!!! ~ Ezra B
We engaged Damian for a handover inspection, and he was outstanding. Having gone through three previous inspections, we can confidently say Damian’s work is on another level. He was exceptionally thorough, and his report was incredibly detailed. Rather than just listing defects, he took the time to explain the underlying reasons for every issue he identified. Thanks to his comprehensive findings, the vendor agreed to rectify all the items flagged. If you want a peace of mind before settling on a property, we cannot recommend Damian highly enough! ~ Daniel H
I had a great experience with Inspect365. They were able to arrange my home inspection on the same day I reached out, which was incredibly helpful given the tight timeline. A special thanks to Nathan, the inspector, for being so thorough and professional. The report was quite detailed with nearly 100 pages and plenty of photos. I also really appreciated that he made the effort to inspect even the less accessible areas wherever possible. He was also very responsive after the inspection and took the time to help us better understand the report and the defects he had identified. ~ James F
We’ve used Inspect365 for building and pest inspections a number of times, and they’ve consistently been reliable, responsive, and incredibly thorough in their reports. Our most recent inspection was with Victor, who was an absolute pleasure to work with. He’s honest, humble, and clearly very knowledgeable. What really stood out was his ability to explain everything in simple, easy-to-understand terms, helping us (as non-builders) prioritise what truly matters when considering repairs or replacements before a purchase. Victor’s genuine care for his work really shines through. His follow-up calls, practical and well-reasoned advice, and the way he took the time to answer all our questions with patience and understanding gave us real confidence during the pre-purchase process. We wouldn’t hesitate to recommend Inspect365 and Victor to anyone needing a building and pest inspection. It’s absolutely worth the investment for the peace of mind it brings. ~ Belinda K
Outstanding service from Inspect365. With only 2 days warning they booked in Tony to do an incredibly detailed inspection which included thermal imaging and a drone to inspect the roof. We had had great concerns about the quality of the building and were being forced into settlement. We cannot tell you how relieved we were when Tony went through with us that he’d only found a few items that require attention by the builders. It has definitely put our minds at ease and are happy to go ahead with our purchase of this gorgeous property in Ivanhoe. ~ Megan R

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