Clients reviews about Inspect365 Building Inspections Melbourne

After contacting Jasmin from Inspect365 via Email, I was provided with a clear statement of what is included in each stage, how the visits are done, how the reports will be provided and pricing details which is very reasonable. Everything is so genuine. My builder had forgotten to inform Inspect365 before the slab is poured, which was included in the package what I have paid for Inspect365. After mentioning the above, Inspect365 added "Post Construction Defect and Tolerance Report (Optional 6th Stage)" to my package for the missed stage1 inspection. Which proves the professionalism and customer friendly service of Inspect365. The second stage of the construction will be done this Friday and I am excited to get the service from Inspect365 for the first time. ~ Kushan R

We recently engaged Inspect365 to complete a pre-purchase building and pest inspection on a property we are about to settle on in Melbournes North-Western suburbs. The inspector (Tony C) was very thorough and as I was there at the time of the inspection he could indicate to me any areas of concern. It was great and reassuring to have someone inspect the property who knew the area well and had built homes in the area previously so knew how the homes of the era were constructed. Overall the report is very comprehensive and has left us at ease knowing we have made a good purchase. Thanks to the admin team as well for promptly responding to my questions and confirming the booking. Highly recommend using Inspect365. ~ Adam P

Couldn't recommend Paul enough. I sent in the submission form requiring it urgently and Paul got back to me not even within 2 minutes. Paul came to the property I requested for inspection and have taken pictures and noted even the smallest details possible to ensure the property was inspected thoroughly and carefully. It turned out almost 300 pages! This shows how much they put things into details. Once the inspection was done, I received the report almost immediately from Inspect365 and Paul, himself, personally called me to talk and work me through all the inspections he has noted and taken to ensure that I've understood everything. Great company, would definitely recommend and use again. Once again, thanks Paul! ~ David T

Used Inspect365 for our building and pest inspection prior to our recent home purchase. Excellent service and an incredibly in-depth report provided (including photos). Most of the terminology in the report is easy enough to comprehend and was forwarded to us very quickly. Extremely pleasant process from speaking with reception, to dealing with building inspector to payment. No problems at all. Would be good for marketing purposes if the inspector had a fully ‘company marked’ vehicle or uniform. I do understand that they could be sub-contracted though, so not a big deal. Regardless, a very professional company that I would highly recommend, for what should be an integral step prior to any home purchase. ~ Derrick A

Couldn't recommend inspect365 highly enough, Matt was tasked with completing my inspection and the amount of professionalism shown was beyond my greatest expectations. Matts report was extremely detailed in providing the information I needed regarding the inspection and he made it easy to understand, furthermore Matt was very helpful and happy to answer any questions I had about the report. Matt also complimented the report with photos and explanations for each section completed. Above all else Matt was a great bloke and genuinely cared about his job and expressed how important it was that he does it to a high standard as buying a house is a huge commitment for anyone. Thanks once again Matt couldn't have been happier with the report and the outcome, will happily recommend you to anyone looking for a building inspector! ~ Kane M

I recently used a building and pest inspection service with Inspect365, that was outstanding. The report was comprehensive, detailed, and easy to understand, covering every aspect of the property with clear explanations and god numbers of photos. The customer service was exceptional, with a 15-minute response time to all my questions and concerns, making the process smooth and stress-free. The inspectors were professional and knowledgeable, offering valuable insights into the property. Overall, the service provided excellent value for money and gave me peace of mind. I highly recommend this service for anyone needing a reliable and thorough building and pest inspection. Cheers, ~ Deepak B

We were recommended Inspect365, and we couldn’t be happier with our choice. They were able to inspect the property within 24 hours for a Pre-Purchase Building & Pest Inspection. Peter was incredibly helpful on the day, taking the time to answer all our questions thoroughly. The report was exceptionally detailed and delivered within just four hours of the inspection. While their website and emails may appear somewhat outdated, don’t let that fool you! Inspect365 is a highly professional and reliable service. Their expertise, efficiency, and attention to detail exceeded our expectations, making them a top choice for anyone in need of a thorough inspection. ~ Audrey G

I thought this level of customer service was a thing of the past! As all purchases of property are, we were nervous that our new home might in fact not be as it appeared, structurally. Thank fully the team at Inspect 365 allayed our concerns, and provided us with a detailed and professional report.The inspector even went to the trouble of explaining some of the more intricate and industry specific terminology. Thankfully we made a good choice and can't wait to move into our new home. I assure you though, if there was any type of issue, Inspect 365 would find it. It's true what they say - You get what you pay for! Thanks again Inspect 365. ~ Lukas B

I’ve used Inspect365 twice now and had Paul both times for the inspection. Extremely thorough report which I received within 2 hours of the inspection. Paul was fantastic running through any concerns over the phone in detail and gave great advice for general home maintenance for future, this really helped especially being a first home buyer. Another big shout out to Jasmin who was lovely to speak with on the phone, managed the booking & was keeping me updated throughout the process when there was a slight delay hearing back from the vendor to confirm the inspection time. Thank you so much Jasmin & Paul, highly recommend Inspect365! ~ Penny K

We would like to thank greatly to Ray who conducted the pre-purchase inspection a week ago for us. You can see the full attention of details and checks from the report. The follow up calls with Ray provide massive confidence for us to make the purchasing decision with his professionalism and patience. I will recommend Inspect 365 if you require building inspection service. Five star service! Also shout out to the admin team to Jasmine who answered all our emails and arranged the inspection promptly and covered the answers in great details. I wish Inspect 365 business every success and many returned customers with this great business model. ~ Zoey

If I could give these guys 6 stars I would. Both Ray and Matt have been so easy to deal with, I've booked a number of inspections with them and they they have always gone above and beyond to help out. Their reports are fantastic, their prices are great and they are both just absolutely top blokes. When you're on the phone to them, it feels exactly like you're phoning up a mate. They're extremely descriptive and helpful, and best is they'll even give you a laugh or two. You honestly don't find customer service like this anymore, well done fellas! ~ Matthew G

Inspect365, especially Tony, who performed our inspection were absolutely a pleasure to deal with. Tony’s report was thorough and clearly identified areas of the property which allowed us to negotiate in our contract. Tony went above and beyond and accommodated phone calls to clarify items in the report that we couldn’t understand and gave us assurances if there was something we were worried about and what the next steps should potentially be. Overall went well above and beyond to help and would recommend to anyone in the future. Thanks Tony for our help! ~ Nicholas W

Had a really good experience with this company as a first home buyer they were very thorough and made sure they included everything in their report. I didn't understand a few things and rang the inspector and he explained them very easy to myself, made sure he answered all my questions and even advised me on certain repairs. The only thing that let them down is that they only advised things to be inspected further in their report by certain trades but when speaking to the inspector he clarified everything was ok just certain things may need to be looked at further for the long term ~ Shannon

We appointed Inspect365 for our first home build. We choose 5 stage building inspection. Communication with Inspect365 was quick and easy. I requested for quote and get instant reply. Thanks to Jasmin from the inspect team, booking for stage inspection was straight forward. Building inspectors were all professional, thorough and to the point. Reports were send within few hours of inspection with detail photo evidence and NCC Requirements. So overalls, 5 STAR service for Inspect365 Team. (⭐⭐⭐⭐⭐). Special thanks to Jasmin and building Inspector. ~ Ajay S

Inspect365 is a very professional organisation and I was very happy with their prompt service! The report they produced was very detailed and any follow up questions were answered in a timely manner too! From the get go they didn't waste any time in arranging the inspection timing and also were very flexible around meeting the timelines for the Building & Pest Inspection. I would not hesitate in recommending them to my family & friends! Wishing good luck to them, a really good Aussie business and wish them all the success in the future!!!! ~ Anshuman Y

Very impressed with these guys. They sorted my confusion out straight away at the start and had such a detailed report that saved me buying a house that needed major works done! The inspector Kaelan was amazing and called me after the inspection and explained everything and I am very happy with the service. I have already recommended them to people because the price is also very good. I will be booking them again in the next week or so because I found another property I am hopefully going to buy. ~ Maya R

As a first home buyer, Inspect365 was recommend to me by my conveyancer. When I spoke wirh the inspect team over the phone they were incredibly helpful and prompt to assist. The property I purchased was inspected by Peter. His report was comprehensive, yet easy to understand.. and he made himself available to talk through all of my questions. (I called him several times). Thank you Peter :) I highly recommend this service, their assistance and professional advice was invaluable. Sincerely, happy customer. ~ Dian L

My experience was so professional. From making the initial inspection and for the office being able to fit an appointment in to suit real estate agent and building inspection time. Even after the inspection itself speaking to the building inspector - he was so thorough in verbally giving description of home we intended to purchase. Then the writen inspection emailed to me which was so thorough which included photos. So thorough as I said and so professional. Dont hesitate people!!! Thank you once again ~ Julie I

I recently purchased a property after an inspection was completed by Nathan from Inspect365. He took the time to explain the report and answered any questions asked. I had used other companies for building and pest inspections in the past and this company is by far superior, they are the most thorough and detailed along with being easy to read. They take lots of photos and the information is organised in a logical format. Don't waste time with other companies, it's worth paying that bit extra for piece of mind. ~ Joanna

I have been very impressed with Inspect365's service. They have been very easy to work with and their pre-purchase building inspection reports are detailed and easy to understand. I appreciate the quick turn around (less than 24hrs) and the inclusion of lots of photos. I have been very unlucky at auctions and have had to use them three times so far- and will be organising another one in the coming days.... I keep coming back to them for a reason- they were a great find and definately recommend their service. ~ Krystal C

I am extremely happy with the service and report supplied by Matt from Inspect 365. In a matter of minutes I was able to schedule an inspection for the following day with a qualified building inspector. Within four hours of the inspection - I received a detailed building defect inspection report along with a quote for repairs. I highly recommend Inspect 365 for all of your building inspection needs. I will continue to use their services in the future. Yours Sincerely, Haris ~ Haris F

My experience has been extremely positive. I found the initial engagement and billing process very straightforward. Email responses were quick and polite. Inspections for 2 separate properties were able to be organised at short-notice, the inspectors were on time, knowledgeable, personable and the reports were prompt, detailed and easy to read. Follow up calls from the inspectors and discussions were very useful as pre-purchase property information. Highly recommended. ~ DM

Quick booking process, the inspection was completed efficiently and the inspector called to have a very helpful and detailed chat about what was found, what needed to be done and was very friendly and welcoming in answering questions and concerns I had. He seemed to provide a very genuine and honest report on the property. Thank you so much and it has helped me feel confident about purchasing the property and what needs to be done to rectify the issues found. ~ Tracey C

Really great services! - I had to reschedule to a different time due to scheduling conflict and the team is very quick to response and adjust as per request - Lachlan is very punctual and very patient in answering our questions. We only had 1 hour with the agent to inspect the building but he is still very thorough and work really well with time pressure. Great work and I would recommend him and the inspect 365 to my friends who are also looking to buy. ~ Andrea D

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